Who we serve

Staffed when you want to be, self-serve when you do not

Most venues are not one or the other. Mornings run themselves, evenings have someone behind the bar, and the software should not need telling twice.

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Hybrid Facilities

Staffed some hours, self-service the rest

One schedule, two modes

Access, payment and booking rules follow your opening hours instead of a setting you have to remember to flip.

Different rules for different hours

Card required after nine, deposit at the weekend, staff override at any point.

The desk and the website share a tee sheet

A walk-in and an online booking land in the same place, against the same availability.

The quiet hours are the ones worth automating

Weekday mornings and late evenings are where most rooms leak. Letting those hours sell themselves at a different rate, with access handled, is usually the cheapest utilisation you will ever buy.

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FAQ

Frequently asked questions

Yes. That is what hybrid means here: access and payment rules follow the schedule, so the same bay behaves differently at 10am and at 10pm.

No. Peak, off-peak, member and promotional rates resolve in order on every booking, and the same rules apply online, at the desk and on the phone.

Yes. Full payment, a deposit, or pay on arrival is set per booking flow, so the unstaffed hours can demand payment while the staffed ones do not.

The same tee sheet. Bookings that came in on their own sit alongside the ones taken at the desk.

Related features

The platform

01Bay Access ControlAccess arrives with every booking: an unlock link on the customer's phone, with a PIN or QR code as alternatives. Guests get in at their booking time, even with no staff on site.Learn more 02Pricing RulesPeak, off-peak, member, package and promotional rates, resolved in order before anyone pays.Learn more 03Online Booking EngineGuests book, pay, and receive confirmation without any staff involvement. No phone calls, no back-and-forth.Learn more

Help Center

Set it up

01Member-only hours and booking rulesRead the guide 02Opening hours, holidays and late nightsRead the guide 03Checking customers inRead the guide

See the platform built for your operation

30-minute demo. Configured to your venue's layout, staffing model, and existing hardware.

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