Checking customers in

Golf O'Clock lets staff check customers in from the calendar with one click, and can check them in automatically when they unlock their bay. Knowing who's arrived, who's playing and who hasn't shown up keeps the day running smoothly.

In short: Check customers in at the desk with one click in Golf O'Clock, see who has arrived at a glance, or let the bay check them in when they unlock their simulator.
Golf O'Clock booking calendar showing simulator bays by hour

At the desk

Mark a booking as checked in from the calendar with one click. Checked-in bookings stand out, so the whole team can see who's on site.

Automatically at the bay

If your bays use Screen Marshal, a customer unlocking their bay checks them in automatically. No desk visit needed, which is ideal for the self-serve hours at a hybrid venue.

Connected to your POS

With Lightspeed connected, checking a customer in can open a tab in your point of sale with their booking already on it, so food and drinks go on the same bill.

Why venues use it

Check-in tells your team who's on site, flags late arrivals before the slot is wasted, and keeps a record of attendance for members and lessons. Linked to your bay screens and point of sale, it also starts the bar tab and confirms the customer is playing, without an extra step at the desk.

Common questions

Can I see who hasn't shown up?
Yes. Bookings that haven't been checked in stand out on the calendar, so staff can follow up. More in reducing no-shows.
Can customers check themselves in?
Yes, by unlocking their bay when Screen Marshal is installed.
Can I use my own labels, like "Paid at bar"?
Yes. You can create your own booking labels and use them alongside check-in.
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