Back to blogTechnology

TrackMan Booking & Payments or separate booking software: which does your venue need?

Oct 14, 20266 min read

If every bay in your venue is TrackMan and your players are happy to book in the TrackMan Golf app, TrackMan's own Booking & Payments may be all the booking software you need. A separate booking system earns its place when you run other simulator brands too, want customers booking on your own website under your name, need memberships and pricing with more structure, or want door access, payments and point of sale from specific providers.

We make Golf O'Clock, a separate booking system, so we have a side in this. What follows about TrackMan comes from TrackMan's own announcement of June 2, 2025. Check the current details with your TrackMan rep.

What TrackMan Booking & Payments does

According to TrackMan, players reserve time in a bay through the TrackMan Golf app and pay there. Operators manage it from the TrackMan Portal, with member tiers, credits, discount codes and peak pricing windows. Players can order food and drink at participating venues, and unmanned facilities can give PIN-based access. TrackMan describes it as the central system for running a TrackMan facility.

The appeal is obvious: one company for the simulator and the booking, players already in the TrackMan app, and nothing to connect.

When TrackMan's booking is enough

  • Every bay is TrackMan, and you don't plan to add another brand
  • Your players already use the TrackMan Golf app, or you're happy for them to
  • Pricing is fairly simple: a standard rate, peak windows, member tiers
  • Its access and payment setup fits what you have, or what you'd buy

If that's your venue, start with what came with the hardware and see whether you outgrow it.

When separate booking software makes sense

Mixed bays. Many venues run TrackMan in a premium bay and another brand in the rest. A separate booking system puts every bay on one calendar, so a customer picks a time and a bay type, and you can charge more for the TrackMan bay. See different prices for premium and standard simulators.

Your own brand and website. Some operators want customers booking on the venue's own site, with the venue's name on the confirmation and the customer list in the venue's own system. Ask TrackMan how much of the booking flow carries your brand.

Pricing and memberships with more in them. Peak and off-peak, member and non-member, tiers, packages, included hours, guest fees, per-player rates and promotions, all resolving the same way online and at the desk. If your pricing plan has more than a few lines, test it against each system in a demo. See pricing rules and memberships.

Specific access, payments and point of sale. If you already own Kisi, Avigilon Alta, RemoteLock or Rhombus locks, take payments through Stripe or Square, or run the bar on Lightspeed, you'll want booking software that connects to those directly. See integrations.

Locking the bays between bookings. In an unstaffed venue, the simulator itself should be locked when nobody has booked it. Screen Marshal does that on each bay's Windows PC and unlocks it for the customer who booked. Ask TrackMan how its own setup handles an unbooked bay.

Questions that settle it

Take these to a TrackMan rep and to any booking software you're considering, and compare the answers side by side:

  1. What does it cost per bay, and is there a fee per booking or on payments?
  2. Can customers book on our website, and whose name is on the confirmation?
  3. Can it book every bay we have, including other simulator brands?
  4. Can it run our membership and pricing plan as written, including member rates, packages and included hours?
  5. Which door locks and payment processors does it connect to?
  6. Can we export our customers and memberships if we leave?

The answers usually make the choice for you. The full field of booking platforms, with prices, is in our comparison of golf simulator booking software, and what each pricing model costs is in what golf simulator software costs.

Where Golf O'Clock fits

Golf O'Clock is booking and venue management for indoor golf, used by 200+ venues. It doesn't connect to TrackMan's own app or player accounts; it sits above whatever simulators you run and handles the bookings, memberships, access and payments. It costs $150 CAD a month for the first 4 bays and $25 per extra bay, with no fee per booking. More on golf simulator booking software.

TrackMan and other product names are trademarks of their respective owners, used here only to identify their products. Golf O'Clock is not affiliated with or endorsed by TrackMan. Details about TrackMan come from its public announcement of June 2, 2025 and may have changed since. If anything here is out of date or wrong, email info@golfoclock.com and we'll correct it.

Written by Mathieu Morin, CRO at Golf O'Clock. Based on operating data from 200+ indoor golf venues.

Frequently asked questions

Does TrackMan have its own booking software?

Yes. TrackMan Booking & Payments, announced in June 2025, lets players reserve a bay in the TrackMan Golf app and pay for it, with member tiers, credits, discount codes, peak pricing windows, food and drink ordering at participating venues and PIN access for unmanned facilities, managed from the TrackMan Portal.

Do I need separate booking software if I have TrackMan simulators?

Not always. If every bay is TrackMan and players are happy booking in the TrackMan Golf app, TrackMan's own booking may be enough. A separate system earns its place when you have other simulator brands too, want booking on your own website under your brand, need deeper membership and pricing rules, use a specific door lock or POS, or want payments in your own Stripe or Square account.

How much does TrackMan Booking & Payments cost?

TrackMan's announcement doesn't list a price, so ask your TrackMan rep for the per-bay cost and any per-booking or payment fees, and compare them on your own bay count and booking volume.

Can I use other booking software with TrackMan simulators?

Yes. Booking software decides who has the bay and when; the simulator runs the golf. Golf O'Clock books any simulator bay whatever the brand, and can price a TrackMan bay differently from the rest, for example at a premium rate.

Ready to see Golf O'Clock in action?

Book a demo and we'll walk you through the platform with your venue setup in mind.