Orders and payment history
In Golf O'Clock, every booking and purchase has one order showing its items, tax, payments, refunds and any balance due. When a customer asks what they paid, or your accountant asks about March, the answer is one click away.
One order per booking or purchase
Each order shows what was bought, the sales tax charged, payments, refunds and anything still due. Changes to a booking update the same order, so the history stays in one place.
Clear status
Orders show whether they're paid, open with a balance due, refunded or canceled. Filter by status, type and period, and export to a spreadsheet for your bookkeeping or alongside your reports and analytics.
A permanent record
Payments are never edited or deleted. Corrections are new entries, such as a refund, so the history can always be trusted.
Why venues use it
When payments, refunds and changes all live on one order, reconciling the day takes minutes. It also settles disputes quickly: you can show a customer exactly what they paid, when, and what was refunded.
When you'll reach for it
- End of day, to check what came in and what's still owed.
- A customer question about a charge, answered from their order.
- Month end, exporting orders for your accountant.
Common questions
- Can I see a customer's full payment history?
- Yes, on their customer profile, grouped by order.
- Are cash payments recorded?
- Yes, when staff record them on the order.
- Can I export orders?
- Yes, as a CSV file.