Deposits and payment at booking
Golf O'Clock lets you choose what customers pay when they book: nothing, a card on file, a deposit or the full amount, and change it by time, day or customer. How much you take at booking affects no-shows, cash flow and how easy it is to book.
Your options
- Nothing up front. The booking confirms without payment.
- Card on file. No charge, but the customer saves a card.
- A deposit, as a percentage or a fixed amount.
- Full payment.
Different rules for different slots
The most common setup: a card on file for quiet times, and a deposit or full payment for Friday and Saturday nights. Members can have their own rule too, such as no deposit.
How it fits with credits
Membership hours and prepaid credits are used first, so a member whose hours cover the booking owes nothing, even under a deposit rule.
Paying the rest
Anything not paid at booking shows as a balance on the order. Staff can take a card payment or record cash or a card-terminal payment at the desk.
Why it matters
Across 200+ venues on Golf O'Clock, Friday, Saturday and Sunday are the busiest days. A no-show on one of those nights is a bay you usually can't resell, so asking for a deposit there protects the revenue that matters most, while quiet times stay easy to book. It's one of the simplest ways to reduce no-shows.
Common questions
- Can customers pay at the venue?
- Yes. Choose nothing up front or card on file, and settle the balance at the desk.
- Does Apple Pay work?
- Yes, with Stripe.
- What happens to the deposit if they cancel in time?
- It's refunded automatically.