Managing your bays and simulators
Each simulator in your venue is a bay in Golf O'Clock. How you set them up decides which bays customers can book, which fill first, and what each one costs.
Adding bays
Add each bay with the name your customers use, such as "Bay 3" or "Trackman Suite". Label bays by type, for example premium and standard, or by what they're for, such as lessons or fitting.
Which bays fill first
When customers don't choose a bay, the system picks one for them. You decide the order, so bookings fill from one end of the venue and keep your schedule tidy. A specialty bay can be set to fill last, so it stays free for the bookings that need it.
Fill order matters because most bays have open time. In Golf O'Clock booking data from July 2025 to June 2026, median utilization in peak season (November to April) was 41%.
Labels do the work
Bay labels connect to everything else:
- Booking options use them to decide which bays they can book, so lessons only land on lesson bays. See booking types, durations and group sizes.
- Pricing uses them to charge more for premium simulators.
- Promotions can target a type of bay, as part of your golf simulator promotions.
Common questions
- Can customers choose their bay?
- Yes, if you allow it for that booking option. Otherwise the system assigns one.
- How do I take a bay out of service?
- Give it shorter hours or close it for the dates you need. Existing bookings can be moved to another bay on the calendar.
- Can large groups book several bays?
- Yes. Bookings can span several bays, and you set how many players fit per bay.