Do customers need a password?

No. They sign in with a one-time code by text or email, or with Google.

Is there a mobile app?

No download needed. The booking page is built for phones and works in any browser.

Can customers reschedule themselves?

They can cancel within your policy and rebook, or ask your team to move them.

Can I take recurring bookings for leagues?

Yes. Use [recurring weekly bookings](/help/recurring-weekly-bookings) to repeat a booking every week for the season.

Can I take deposits only for busy times?

Yes. Payment rules can differ by day, time, booking type and customer.

Can customers pay at the venue?

Yes. Staff can take card, cash or terminal payments at the desk.

Can I sell memberships with included hours?

Yes, with member pricing once the hours are used, and optional rollover.

Do renewals and failed payments take care of themselves?

Yes. Cards are charged automatically and failed payments are retried with an email to the member.

Can I sell punch passes?

Yes, as hour packages that customers spend when they book.

Yes, with payment at booking, smart door locks, Screen Marshal on each bay and walk-up QR codes. See [how to run an unmanned 24/7 golf simulator venue](/help/unmanned-golf-simulator-venue).

Can I run several locations?

Yes. Customers use one sign-in everywhere, and you choose what locations share.

Is there an AI assistant?

Yes. Your team can ask it questions and have it set things up, with every change approved first.

Can I import my customers and memberships?

Yes, from a spreadsheet, without emailing anyone until you're ready. See [switching booking systems](/help/switching-booking-systems).

How long does setup take?

A single venue with standard pricing can be ready in an afternoon.

Frequently asked questions

By Golf O'Clock Team · Built on data from 200+ indoor golf venuesUpdated October 8, 2026

Golf O'Clock is golf simulator booking software used by 200+ active venues, with 1.3M+ bookings processed. These are the questions venue owners ask us most, answered briefly. For costs, see Golf O'Clock pricing, and the longer answers link to their own articles.

In short: Quick answers about Golf O'Clock golf simulator booking software: online booking, payments, memberships, unmanned venues, integrations and switching systems.

Booking

Do customers need a password?: No. They sign in with a one-time code by text or email, or with Google.

Is there a mobile app?: No download needed. The booking page is built for phones and works in any browser.

Can customers reschedule themselves?: They can cancel within your policy and rebook, or ask your team to move them.

Can I take recurring bookings for leagues?: Yes. Use recurring weekly bookings to repeat a booking every week for the season.

Payments

Which payment processors do you support?: Stripe and Square.

Can I take deposits only for busy times?: Yes. Payment rules can differ by day, time, booking type and customer.

Can customers pay at the venue?: Yes. Staff can take card, cash or terminal payments at the desk.

Memberships and packages

Can I sell memberships with included hours?: Yes, with member pricing once the hours are used, and optional rollover.

Do renewals and failed payments take care of themselves?: Yes. Cards are charged automatically and failed payments are retried with an email to the member.

Can I sell punch passes?: Yes, as hour packages that customers spend when they book.

Running the venue

Can I run unstaffed?: Yes, with payment at booking, smart door locks, Screen Marshal on each bay and walk-up QR codes. See how to run an unmanned 24/7 golf simulator venue.

Can I run several locations?: Yes. Customers use one sign-in everywhere, and you choose what locations share.

Is there an AI assistant?: Yes. Your team can ask it questions and have it set things up, with every change approved first.

Switching

Can I import my customers and memberships?: Yes, from a spreadsheet, without emailing anyone until you're ready. See switching booking systems.

How long does setup take?: A single venue with standard pricing can be ready in an afternoon.

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