# How customers book golf simulator bays online

> See how customers book golf simulator bays online: real-time availability, no passwords, deposits or full payment, and a confirmation with everything they need.

Source: https://golfoclock.com/help/online-booking-golf-simulator  
Topic: Bookings  
By Golf O'Clock Team. Published 2026-10-07, updated 2026-10-08.

Customers book golf simulator bays on Golf O'Clock from a mobile-first page with your branding: they choose a time from real-time availability, sign in with a one-time code, pay, and get a confirmation. Most customers decide in under a minute whether booking is easy, so more of the people who visit actually book.

## The customer's booking, step by step

1. **Choose what to book.** Bay rental, lessons, leagues or events, each with its own durations and options.
2. **Pick a time.** Real-time availability shows only the slots they can actually book.
3. **Sign in in seconds.** A one-time code by text or email, or Google. No passwords to create or forget.
4. **Finish the booking.** Add [extras like club rental](https://golfoclock.com/help/booking-add-ons), enter a promo code, use their membership hours, and pay or save a card.
5. **Get everything in one place.** The confirmation email and text include the booking details, the receipt, and a link to get in.

## After they book

- The other players can be added to the booking, so everyone gets the details.
- They can add more time if you allow extensions.
- They can cancel online within your [cancellation policy](https://golfoclock.com/help/cancellation-policy-golf-simulator), with refunds handled automatically.
- If a time is full, they can join the waitlist and you can place them when a spot opens.

## What you control

- **Payment:** nothing up front, a card on file, a deposit, or full payment, with [different rules for prime time](https://golfoclock.com/help/deposits-and-payment-at-booking).
- **Who sees what:** [how far ahead people can book](https://golfoclock.com/help/how-far-ahead-customers-can-book), with longer windows or member-only hours for members.
- **Your branding:** your logo, colors and booking flow, on your own booking link.

Comparing booking systems? Start with [what golf simulator booking software should do](https://golfoclock.com/golf-simulator-booking-software).

## Common questions

**Do customers need an account?**
They sign in with a code sent to their phone or email, or with Google. Their first booking sets up their profile.

**Is there a mobile app?**
No app to download. The booking page is built for phones and works in any browser.

**Can I take a deposit only for busy times?**
Yes. Payment rules can differ by day, time, booking type or customer.

**Can members book further ahead than everyone else?**
Yes. You can give members a longer booking window or hours only they can see.