# Moving and editing bookings on the calendar

> Move golf simulator bookings between bays, change times and lengths, and let the price and payment adjust on their own, with customers told about what changed.

Source: https://golfoclock.com/help/moving-and-editing-bookings  
Topic: Bookings  
By Golf O'Clock Team. Published 2026-10-07, updated 2026-10-08.

Golf O'Clock lets staff move a booking to another bay, change its time, length or group size, and see the new price before saving. Plans change: a bay goes down, a group runs late, a customer calls to move their time. Your team rearranges the day without redoing the paperwork.

## On the calendar

- **Drag a booking to another bay** to move it. It saves on its own.
- **Open a booking** to change its date, time, length, number of players or bays, and see the new price before you save.
- **Park a booking** off the grid without canceling it when you need to shuffle bays, then put it back in one step.

The same calendar is where staff [take phone and walk-in bookings](https://golfoclock.com/help/taking-phone-and-walk-in-bookings), so every change happens against the same live availability.

## Prices and payments follow the change

When a booking moves to a different time or length, its price is recalculated with your current rates. If it goes up, the difference can be charged or left as a balance. If it goes down, the difference is [refunded automatically](https://golfoclock.com/help/refunds) to however the customer paid.

## Customers stay informed

When something important changes, such as the time, length or number of bays, the customer gets an [update by email or text](https://golfoclock.com/help/booking-confirmations-and-reminders). Small internal edits, like a staff note, stay quiet.

## Common questions

**Can customers reschedule themselves?**
Customers can cancel within your [cancellation policy](https://golfoclock.com/help/cancellation-policy-golf-simulator) and rebook, or ask you to move them. Rescheduling is done by staff so your calendar stays under control.

**What happens to a booking if a bay breaks?**
Drag it to another bay, or park it while you find space, then [take the bay out of service](https://golfoclock.com/help/managing-bays-and-simulators). The customer keeps their booking and payment.

**Can I add notes a customer won't see?**
Yes. Staff notes are only visible to your team.