# AI assistant for venue staff

> Ask the Golf O'Clock AI assistant about your venue in plain English and have it set up products, pricing, promotions and automations, all with your approval.

Source: https://golfoclock.com/help/ai-assistant-for-venue-staff  
Topic: Automations  
By Golf O'Clock Team. Published 2026-10-07, updated 2026-10-08.

Golf O'Clock has an [AI assistant](https://golfoclock.com/features/ai-assistant) built into the management screen. Ask it about your venue in plain English, or describe what you want and it prepares it for you to approve. It knows your venue's setup and does the busywork for you.

## Ask it anything about your venue

- "What's happening today?"
- "Find this afternoon's bookings."
- "Which members are past due?"
- "What does the Gold membership include?"

It answers from your real data, not guesses.

## Have it set things up

Describe what you want, such as a new [membership tier](https://golfoclock.com/help/membership-software-indoor-golf), a [happy-hour promotion](https://golfoclock.com/help/golf-simulator-promotions), a pricing rule or an [automation](https://golfoclock.com/help/automations-for-golf-venues), and the assistant prepares it. Nothing changes until you approve it in the chat.

## Safe by design

The assistant acts with the permissions of the person using it, and every change waits for an explicit approval. It can't take payments, issue refunds or send messages on its own.

## Why venues use it

Setting up a venue means a lot of small decisions entered in a lot of places. The assistant turns a sentence like "a $149 Gold membership with 10 hours a month and 20% off extra time" into the product, the credits and the pricing rule, ready for you to check. Day to day, it saves the front desk from hunting through screens to answer a customer's question.

## Common questions

**Can customers use the assistant?**
No. It's for your team only.

**Does it make mistakes?**
It can, so review what it proposes before approving, especially anything involving money.

**Does it need setting up?**
No. It's there on every page from day one.

**Can it answer revenue questions?**
Yes. Managers can ask about revenue, bookings and usage, and it reads your [reporting data](https://golfoclock.com/help/reports-and-analytics) to answer.